Privacy Policy

Escuela Internacional de Certificaciones Holísticas (EICH)

Effective Date: October 16, 2026

Website: https://eich.global/

1. Introduction

Escuela Internacional de Certificaciones Holísticas ("EICH," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit https://eich.global/ (the "Website"), enroll in our programs, or participate in our retreats and events.

By using our Website or services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Information you provide directly

When you create an account, enroll in a course, register for an event, contact us, or subscribe to our communications, we may collect:

• Name, email address, phone number, and mailing address.
• Date of birth and emergency contact details (for retreats and in-person events).
• Health-related information you voluntarily share, such as dietary needs, allergies, or medical conditions relevant to your safe participation in retreats.
• Payment and billing information, processed securely by our payment processors.
• Any other information you choose to provide, such as survey responses and messages.

2.2 Information collected automatically

When you visit our Website, we may automatically collect:

• IP address, device type, browser type, and operating system.
• Pages visited, time spent, links clicked, and referring URLs.
• Cookies and similar tracking technologies (see Section 6).

2.3 Payment information

Payments are processed by third-party payment processors. We do not store full credit card numbers on our servers.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our courses, certifications, retreats, and events.
• Process enrollments, registrations, and payments.
• Communicate with you about your account, orders, and upcoming programs (transactional messages).
• Send marketing communications, but only where you have consented or as otherwise permitted by law. You may opt out at any time.
• Send SMS/text message updates as described in Section 4.
• Ensure the safety of participants at in-person events.
• Analyze Website usage and improve our services.
• Comply with legal obligations and protect our rights.

4. SMS / Text Messaging

If you provide your mobile phone number and consent to receive text messages from EICH (for example, by checking an opt-in box, completing a form, or replying YES), you agree to receive conversational and/or marketing text messages from us at that number, including messages sent using automated technology.

• Message frequency varies depending on your interaction with us.
• Message and data rates may apply according to your mobile carrier plan.
• To opt out at any time, reply STOP to any message. To get help, reply HELP.
• Consent to receive text messages is not a condition of purchase.
• Mobile carriers are not liable for delayed or undelivered messages.

5. How We Share Your Information

We may share your information with:

• Service providers that help us operate our business, such as CRM and email/SMS platforms, payment processors, hosting providers, and analytics services, bound by contractual obligations to protect your data.
• Event partners and venues, only as necessary to deliver retreats and events you registered for.
• Legal authorities, when required by law or to protect our rights, safety, or property.
• Business transfers, in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Website, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; however, disabling cookies may affect Website functionality.

We may use third-party analytics and advertising tools, such as Google Analytics or Meta Pixel, which collect information as described in their own privacy policies.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal exceptions.
• Opt out of marketing communications at any time, via the unsubscribe link in emails or by replying STOP to texts.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at direccion@eich.global. We will respond within the timeframes required by applicable law.

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know what personal information we collect, to request deletion, to opt out of the sale or sharing of personal information (we do not sell personal information), and to not be discriminated against for exercising your rights.

10. Children's Privacy

Our Website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Parents or guardians who believe a child has provided us with information may contact us at direccion@eich.global.

11. International Users

EICH is based in the United States. If you access our Website from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: